DELIVERY
Once your payment has cleared and your order has been accepted, we will process your order using Parcelforce (UK shipments only). We aim to pick and dispatch on the same day, but please note it may take up to 24 hours to pick your order.
You will then receive a dispatch confirmation email with your tracking details once your order has been dispatched. If you placed your order after 12pm on a weekday or over the weekend, it will be processed the next available weekday. Please note that items will not be despatched on weekends or on UK bank holidays.
DELIVERY CHARGES
United Kingdom:
We offer the following shipping options on all UK orders:
Express - Parcelforce tracked & signed, 1-2 working days – £5.50
Next Day - DHL next day delivery on orders placed pre-12pm (If placed on a Friday this will be delivered next working day)- £14
Orders to Northern Ireland will be sent with Parcelforce, 1-3 working days – £19
All UK orders over £100 will receive free delivery.
Europe:
Parcelforce tracked & signed, 3-5 working days – £30
We ship to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
International:
Parcelforce tracked & signed, 4-7 working days – £35
We ship to: United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, South Korea, Malaysia, Norway, New Zealand, Singapore, United States
RETURNS
We always hope that you’re completely satisfied with your order, but if for some reason you’re not, we’re happy to review the case. If your item is faulty or there is a problem with your order, we will refund your incurred return postage costs provided you comply with our return instructions and you provide us with a copy of your receipt.
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