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Yes. We are still shipping out orders as usual but dispatch and delivery times may take a little longer than usual. We have decided to use a next day service with DHL to ensure that orders reach their destinations as soon as possible.
Deliveries are taking longer than usual due to the strain on the post services at present. Orders are also taking longer to be despatched from our warehouse due to the necessary measures we have in place to ensure the upmost safety for our team and you, our customers. Please allow 2-3 working days for your order to arrive before contacting us. Overseas order times will vary. Feel free to contact us on email@example.com if you have any questions.
The postal services are all working hard to adapt during this time. They will maintain a safe distance when delivering parcels and the ‘signed for’ option is no longer in operation to ensure minimum contact.
We have taken increased measures in our warehouse to ensure the safety and wellbeing of both our staff and customers, including providing staff with hand sanitizer, as well as protective gloves, and ensuring social distancing measures are being adhered to. A reduced team is working in the warehouse and for this reason, shipments may be slightly more delayed than usual.